Section 01
Acceptance of Terms
By using this website or contacting Shine Services, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an enquiry.
Acceptance of Terms
By using this website or contacting Shine Services, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an enquiry.
Section 02
Service Scope
Shine Services provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning, subject to the agreed scope and property condition. Any service details, access arrangements, and handover timing must be confirmed before work begins.
Clause 03
Fees and Payment
Prices are based on the information provided during the enquiry and may be adjusted after the property scope and condition are reviewed. Where a project quote is issued, any deposit or payment arrangement will be confirmed before the booking is accepted, and payment methods may include bank transfer, card, or cash on site.
Reference
HCCH
Clause 04
Customer Obligations
You must provide accurate property information, reasonable access, and any relevant instructions needed to complete the service. Standard cleaning supplies are included, but Shine Services may decline work that is unsafe, outside scope, or requires specialist services not offered by the business.
Reference
UN Declaration
All website content, text, and materials are owned by or licensed to Shine Services and may not be copied or reused without permission. Nothing on the website grants any licence or transfer of intellectual property rights except as required for ordinary personal viewing of the site.
05
Intellectual Property
All website content, text, and materials are owned by or licensed to Shine Services and may not be copied or reused without permission. Nothing on the website grants any licence or transfer of intellectual property rights except as required for ordinary personal viewing of the site.
Reference
ACCC
06
Limitation of Liability
To the extent permitted by law, Shine Services is not liable for indirect or consequential loss, and any service outcome depends on the property condition, access, and the agreed scope. Shine Services does not guarantee removal of every stain, allergen, or mark, and does not provide hazardous waste removal, pest control, mould remediation, or other specialist restoration services.
Reference
WIPO
Legal Summary
Governing Law
These Terms are governed by the laws applicable in Australia and, where relevant, the laws of the State or Territory connected with the service location. Any dispute should first be raised with Shine Services in good faith so the parties may attempt to resolve the matter informally before taking further action.
Clause07
Governing Law
These Terms are governed by the laws applicable in Australia and, where relevant, the laws of the State or Territory connected with the service location. Any dispute should first be raised with Shine Services in good faith so the parties may attempt to resolve the matter informally before taking further action.
Clause08
Contact and Changes
Shine Services may update these Terms from time to time by posting a revised version on this website. Questions about these Terms or the services may be directed through the contact details published on the website.